Better Interactions with Your Customers

Use your resources efficiently for the best customer experience.

Improve customer service performance and make more employees customer-facing with better workforce management and remote working solutions

Customer Service is the Business

Insights from the industry experts and the marketers about how Customer Service is the single promoter for your business.

Customer Experience Management

Easy to use and quick to roll out solutions, real-time notifications and alerts for Avaya, Cisco and Amazon Connect contact centers

Reporting and Analytics
Built on best practices for seamless reporting and analytics features, cradle to grave reports, scheduled reports by email, goals and thresholds for Avaya, Cisco, and Amazon Connect.

Outbound Campaign Dialer
Create outbound campaigns, assign business outcomes to contacts, report performance using real-time and historical reporting features.

Comstice Workforce Management
Forecasting, team calendar, shift scheduling, real-time adherence with web and WFM Mobile app, quality assurance with audio recording and transcript analysis.

Preferred By

Customer Service Beyond Contact Centers

Expand customer service to remote workers, mobile employees and partner networks with Comstice Webphone, Comstice Mobile Softphone and Comstice SIP Connector for Amazon Connect.

Comstice Webphone
Universal webphone based on WebRTC that can be integrated with any SIP-Compatible IP-PBX and a SIP service such as Cisco CUCM, Webex Calling, webex CC and Amazon Chime SDK.

Comstice Mobile Softphone
Universal mobile softphone that can be integrated with any SIP-based IP-PBX, SIP Trunk and a SIP Service for remote workers and partners.

Amazon Connect SIP Connector
Integrate your SIP trunks, existing IP-PBX with Amazon Connect; cloud contact center service by AWS using Comstice SIP Connector.